We are going to instruct you to return the incorrect item, we will provide an RMA #
(Return Merchandise Authorization Number) by e-mail and include a return receipt for freight. The freight credit will either be the exact amount on the original invoice or the actual cost of freight to Gray Wolf Sporting Goods Inc. This will be done at Gray Wolf Sporting Goods
Inc.`s discretion. If the order was shipped ground, and the end user decides to overnight the package to us to get it here faster, you will do that at your own expense.
Once the incorrect item is received back, Gray Wolf Sporting Goods Inc. will ship
out the correct item. If you wish to have the correct item shipped out prior to
us receiving back the incorrect item, we can do so, but you will be responsible
for the original item’s purchase price should it not get returned.
No express freight methods will be used for items shipped a second time regardless
of how the item was originally shipped. If a customer wishes to ship an item via an express method, it will be done at the customer’s expense.
The customer to ship the incorrect item back to Gray Wolf Sporting Goods Inc. at:
GRAY WOLF SPORTING GOODS, INC.
Attn:RMA#*
18 Butler Avenue
Bayville NJ 08721
sure to:
·
Include a copy of the original packing slip
·
Please Write Return Merchandise Authorization
·
Ship it via a traceable method (UPS, FedEx,
USPS w-package tracking)